Bank Services: Digital Technology
Commons · Question 100687 · Tabled 16 Dec 2025 · Treasury · Official record
Answered 19 Dec 2025
Question
Asked by Martin Wrigley
To ask the Chancellor of the Exchequer, whether the Government plans to publish guidance or minimum service standards to help tackle financial exclusion arising from digital-only banking models.
Answer
Answered by Lucy Rigby, 19 Dec 2025
The Government works closely with the Financial Conduct Authority (FCA), the independent regulator of the UK’s financial services sector, to ensure that all customers get the right support with their financial products and services. FCA guidance highlight...