Delivery Services: Standards
Commons · Question 99867 · Tabled 15 Dec 2025 · Department for Business and Trade · Official record
Answered 18 Dec 2025
Question
Asked by Charlotte Nichols
To ask the Secretary of State for Business and Trade, what discussions he has had with Evri and other delivery companies on leaving parcels unattended on doorsteps.
Answer
Answered by Blair McDougall, 18 Dec 2025
It is unacceptable for delivery companies to leave parcels unattended on doorsteps where that has not been requested by a customer. The government wants to see all operators provide a good level of service, including incorporating customers’ preferences o...