Written questions

Social Security Benefits

Commons · Question 98453 · Tabled 9 Dec 2025 · Department for Work and Pensions · Official record

Answered 17 Dec 2025

Question

Asked by Max Wilkinson

To ask the Secretary of State for Work and Pensions, whether his department has plans to implement the recommendations in Turn2us's report entitled From stigma to support, published in October 2025.

Answer

Answered by Dame Diana Johnson, 17 Dec 2025

We are testing changes to the Jobcentre Plus environment to make it more welcoming for customers. We are exploring how services can be delivered in community settings, including via vans, pop-ups and collaboration with partner services. We are introducing...