Valuation Office Agency: Standards
Commons · Question 98175 · Tabled 8 Dec 2025 · Treasury · Official record
Answered 11 Dec 2025
Question
Asked by Freddie van Mierlo
To ask the Chancellor of the Exchequer, what steps she is taking to improve decision making times at the Valuation Office Agency.
Answer
Answered by Dan Tomlinson, 11 Dec 2025
The VOA is meeting the majority of its performance targets. In the areas where it isn’t, it has robust service recovery plans in place. These include moving staff to where there is the greatest customer demand and upskilling its workforce in a wider range...