Written questions

Electronic Government

Commons · Question 97913 · Tabled 8 Dec 2025 · Department for Science, Innovation and Technology · Official record

Answered 16 Dec 2025

Question

Asked by Ruth Jones

To ask the Secretary of State for Science, Innovation and Technology, what steps she taking to assess the digital inclusivity of services offered through (a) Gov.uk and (b) the wider public sector.

Answer

Answered by Ian Murray, 16 Dec 2025

Central Government assesses digital inclusivity of GOV.UK and wider public sector services through service assessment teams within GDS and Departments. These teams review services against the Government Service Standard, requiring user research with diver...