Social Security Benefits
Commons · Question 97240 · Tabled 4 Dec 2025 · Department for Work and Pensions · Official record
Answered 11 Dec 2025
Question
Asked by Matt Vickers
To ask the Secretary of State for Work and Pensions, what recent assessment the Department has made of the level of access to face-to-face support for claimants with limited digital skills.
Answer
Answered by Andrew Western, 11 Dec 2025
If a work coach becomes aware a claimant lacks digital skills, they are able to refer to provision for Foundation Digital Skills, and then onto Essential Digital Skills training. In England, this is paid for by the adult skills budget.