Railways: Compensation
Commons · Question 96703 · Tabled 3 Dec 2025 · Department for Transport · Official record
Answered 15 Dec 2025
Question
Asked by Jerome Mayhew
To ask the Secretary of State for Transport, how many compensation claims were submitted for train operating companies for which her Department is the operator of last resort in (a) November 2025 and (b) each month since July 2024.
Answer
Answered by Keir Mather, 15 Dec 2025
The Office of Rail and Road (ORR) publish quarterly statistics on the volume of compensation claims submitted and closed by train operating companies. Table 4410 (https://dataportal.orr.gov.uk/statistics/passenger-experience/delay-compensation-claims/tabl...