Jobcentres: Artificial Intelligence
Commons · Question 96595 · Tabled 2 Dec 2025 · Department for Work and Pensions · Official record
Answered 10 Dec 2025
Question
Asked by Ben Coleman
To ask the Secretary of State for Work and Pensions, what plans his Department has to use AI-powered job-matching tools developed by the private sector to run the new digital service behind the new Jobs and Careers Service.
Answer
Answered by Dame Diana Johnson, 10 Dec 2025
The Department for Work and Pensions is committed to reforming the Jobs and Careers Service to better support jobseekers and employers. The Department continues to monitor market innovations and will leverage the right technology, including AI, to deliver...