Written questions

Mobile Phones: Fees and Charges

Commons · Question 95544 · Tabled 28 Nov 2025 · Department for Science, Innovation and Technology · Official record

Answered 9 Dec 2025

Question

Asked by Gregory Stafford

To ask the Secretary of State for Science, Innovation and Technology, what steps her Department is taking to protect the elderly and most vulnerable from unsolicited calls selling mobile phone upgrades or contracts.

Answer

Answered by Ian Murray, 9 Dec 2025

Unsolicited direct marketing calls are regulated by the Privacy and Electronic Communications Regulations 2003 (PECR). Under PECR, companies must not make live marketing calls to a number that is registered on the Telephone Preference Service (TPS) list. ...