Postal Services: Standards
Commons · Question 94049 · Tabled 24 Nov 2025 · Department for Business and Trade · Official record
Answered 26 Nov 2025
Question
Asked by Joshua Reynolds
To ask the Secretary of State for Business and Trade, what assessment his Department has made of the adequacy of consumer protections in the parcel delivery sector, particularly where subcontracting arrangements are in place.
Answer
Answered by Blair McDougall, 26 Nov 2025
Ofcom is the independent regulator for the postal sector with the responsibility and powers to regulate postal services. The ‘Mail Integrity Objectives’, set out in Ofcom’s Essential Condition 1, seek to minimise the potential for parcels to be subject to...