Railways: Timetables
Commons · Question 93462 · Tabled 21 Nov 2025 · Department for Transport · Official record
Answered 1 Dec 2025
Question
Asked by Matt Vickers
To ask the Secretary of State for Transport, what assessment has been made of public satisfaction with recent timetable changes across rail services.
Answer
Answered by Keir Mather, 1 Dec 2025
The new continuous rail customer experience survey started in July to provide improved, robust and reliable customer insight to the rail industry, including measuring customer satisfaction of different aspects of rail service. Metrics within the survey in...