Written questions

Great British Railways: Retail Trade

Commons · Question 92743 · Tabled 19 Nov 2025 · Department for Transport · Official record

Answered 3 Dec 2025

Question

Asked by Rebecca Smith

To ask the Secretary of State for Transport, what her estimate is of the a) initial set-up and b) ongoing costs associated with Great British Railways’ future retail capability via website and app.

Answer

Answered by Keir Mather, 3 Dec 2025

The government has set out plans for GBR to retail online, bringing together the 14 rail operator websites and apps. This will reduce fragmentation, deliver savings through removing duplication, and provide a more coherent passenger offer. The costs and s...