Great British Railways: Accountability
Commons · Question 90332 · Tabled 12 Nov 2025 · Department for Transport · Official record
Answered 18 Nov 2025
Question
Asked by Jerome Mayhew
To ask the Secretary of State for Transport, what mechanisms will her Department put in place to ensure operational decisions taken by Great British Railways are accountable to passengers.
Answer
Answered by Keir Mather, 18 Nov 2025
GBR will be held to account for railway performance and customer experience.There will be a powerful voice for passengers, the Passenger Watchdog, which will independently monitor passenger experience, advocate for passengers and monitor GBR and other ope...