Members: Correspondence
Commons · Question 89819 · Tabled 11 Nov 2025 · Department for Work and Pensions · Official record
Answered 18 Nov 2025
Question
Asked by Martin Wrigley
To ask the Secretary of State for Work and Pensions, what steps he is taking to reduce waiting times for MP caseworker teams contacting his Department's correspondence email address.
Answer
Answered by Andrew Western, 18 Nov 2025
The Department treats correspondence from Members of Parliament as a high priority. We are committed to improving response times and have taken steps to enhance the timeliness of replies to MP emails sent to the Department’s correspondence address. Over t...