Written questions

Members: ICT

Commons · Question 87695 · Tabled 4 Nov 2025 · House of Commons Commission · Official record

Answered 11 Nov 2025

Question

Asked by Gregory Campbell

To ask the hon. Member for Blaenau Gwent and Rhymney, representing the House of Commons Commission, how many complaints have been received from hon. Members relating to (a) laptops, (b) other IT equipment supplied under the Hardware Refresh programme and

Answer

Answered by Nick Smith, 11 Nov 2025

The Parliamentary Digital Service has a formal complaints process in place for Members to raise concerns about their services. This sits alongside our Member Services team, 24/7 support desk and other support channels, which are available to assist Member...