Passenger Standards Authority
Commons · Question 87758 · Tabled 4 Nov 2025 · Department for Transport · Official record
Answered 17 Nov 2025
Question
Asked by Wendy Morton
To ask the Secretary of State for Transport, what the (a) role and (b) functions of the Passenger Standards Authority will be.
Answer
Answered by Keir Mather, 17 Nov 2025
The Passenger Watchdog will have a key role in giving passengers a powerful voice in the railway. It will advocate for all passengers’ interests, offer advice to passengers, the Government and operators, and independently monitor passenger experience, hol...