Written questions

HM Courts and Tribunals Service: Complaints

Commons · Question 87369 · Tabled 3 Nov 2025 · Ministry of Justice · Official record

Answered 11 Nov 2025

Question

Asked by Sarah Olney

To ask the Secretary of State for Justice, how many stage (a) one, and (b) two, complaints were submitted to HM Courts and Tribunals Service in (i) 2024 and (ii) 2025.

Answer

Answered by Sarah Sackman, 11 Nov 2025

HM Courts and Tribunals Service holds the following data on how many stage (a) one and (b) two complaints were submitted in 2024 and 2025. For context, the annual HMCTS report published for the period 2024/5 reports states HMCTS received over 4.2 million ...