Written questions

Social Security Benefits: Internet

Commons · Question 87605 · Tabled 3 Nov 2025 · Department for Work and Pensions · Official record

Answered 12 Nov 2025

Question

Asked by John Milne

To ask the Secretary of State for Work and Pensions, whether his Department plans to increase the availability of the test digital service for applicants for (a) the Personal Independence Payment and (b) other benefits in (i) Horsham constituency and (ii)

Answer

Answered by Sir Stephen Timms, 12 Nov 2025

We are enabling customers to complete parts of their application online, as announced in the Pathways to Work Green Paper. We are also planning to increase the number of face-to-face assessments. We are transforming the way in which DWP delivers services,...