NHS: Software
Commons · Question 86371 · Tabled 29 Oct 2025 · Department of Health and Social Care · Official record
Answered 17 Nov 2025
Question
Asked by Simon Opher
To ask the Secretary of State for Health and Social Care, if he will ensure that (a) universal lay terminology is used in the NHS app and (b) there is signposting to Lab Tests Online UK to enable patients to interpret their diagnostic results correctly.
Answer
Answered by Zubir Ahmed, 17 Nov 2025
The NHS App aims to use clear, universal lay terminology that is easy for the general public to understand. The content follows the National Health Service content style guide, which mandates writing in plain English to a reading age of nine to 11 years o...