Access to Work Programme: Hearing Impairment
Commons · Question 85964 · Tabled 28 Oct 2025 · Department for Work and Pensions · Official record
Answered 5 Nov 2025
Question
Asked by Andrew Snowden
To ask the Secretary of State for Work and Pensions, what recent assessment he has made of the adequacy of the accessibility of the Access to Work scheme for deaf people.
Answer
Answered by Sir Stephen Timms, 5 Nov 2025
There is a variety of contact methods which customers with hearing loss can utilise. These include textphone, Video Relay Service and email as a reasonable adjustment. Where a customer would like to use email as a method of contact, they should inform the...