Schools: Complaints
Commons · Question 84889 · Tabled 23 Oct 2025 · Department for Education · Official record
Answered 30 Oct 2025
Question
Asked by Ben Maguire
To ask the Secretary of State for Education, if her Department will make an assessment of the potential merits of assessing (a) schools' and (b) trusts' complaint procedures to ensure that the complaint process is adequately (i) accessible and (ii) unders
Answer
Answered by Georgia Gould, 30 Oct 2025
The department is working closely with the Improving Education Together group to improve the complaints system. We are exploring how to reset the relationship between schools and parents through encouraging informal resolution, reducing duplication, and c...