Written questions

Health Services: Translation Services

Commons · Question 83158 · Tabled 17 Oct 2025 · Department of Health and Social Care · Official record

Answered 20 Nov 2025

Question

Asked by Rupert Lowe

To ask the Secretary of State for Health and Social Care, what the (a) cost for translation of and (b) percentage of communications in each language in e-RS communication letters was so far this year.

Answer

Answered by Zubir Ahmed, 20 Nov 2025

NHS England only incurs costs for changes to templates or when new languages are added. Therefore, the primary cost is associated with template updates, not per-letter translation. No changes have been made to templates in 2025, nor have additional langua...