Revenue and Customs: Standards
Commons · Question 82069 · Tabled 14 Oct 2025 · Treasury · Official record
Answered 17 Oct 2025
Question
Asked by Blake Stephenson
To ask the Chancellor of the Exchequer, what recent estimate she has made of the of the average customer response times at HM Revenue & Customs.
Answer
Answered by Dan Tomlinson, 17 Oct 2025
HMRC regularly publishes its performance on GOV.UK https://www.gov.uk/government/collections/hmrc-quarterly-performance-updates Improving day-to-day performance is a key priority for HMRC.