Mobile Phones: Fees and Charges
Commons · Question 79117 · Tabled 10 Oct 2025 · Department for Science, Innovation and Technology · Official record
Answered 20 Oct 2025
Question
Asked by Andrew Snowden
To ask the Secretary of State for Science, Innovation and Technology, whether she has had recent discussions with Ofcom on (a) charges and (b) penalties for mobile users changing provider.
Answer
Answered by Ian Murray, 20 Oct 2025
Government engages with Ofcom, the independent regulator for communication services, regularly on relevant consumer issues. Under Ofcom’s General Conditions, providers must not impose undue barriers to switching. Consumers can also switch mobile networks ...