Written questions

Telecommunications: Contracts

Commons · Question 78019 · Tabled 10 Oct 2025 · Department for Science, Innovation and Technology · Official record

Answered 20 Oct 2025

Question

Asked by Andrew Rosindell

To ask the Secretary of State for Science, Innovation and Technology, if she will bring forward legislative proposals for a mandatory 14-day cooling off period for telecom contracts.

Answer

Answered by Kanishka Narayan, 20 Oct 2025

The existing Consumer Contracts Regulations 2013 provide a requirement for a 14-day cooling off period, subject to some exclusions, and this applies to telecoms contracts. Generally, if a consumer enters a contract with a trader, at a distance (for exampl...