Written questions

Valuation Office Agency: Standards

Commons · Question 77853 · Tabled 16 Sep 2025 · Treasury · Official record

Answered 13 Oct 2025

Question

Asked by Rachel Gilmour

To ask the Chancellor of the Exchequer, if she will make an assessment of the potential implications for her policies of the size of the backlog on Valuation Office Agency decisions.

Answer

Answered by Dan Tomlinson, 13 Oct 2025

The Valuation Office Agency (VOA) is working as quickly as possible to clear cases, and moving staff to where there is the greatest customer demand. The VOA is focusing on the oldest cases first, and where customers are facing financial hardship. The VOA ...