Energy Ombudsman
Commons · Question 77577 · Tabled 16 Sep 2025 · Department for Energy Security and Net Zero · Official record
Answered 14 Oct 2025
Question
Asked by Liz Saville Roberts
To ask the Secretary of State for Energy Security and Net Zero, what recent discussions he has had with the Energy Ombudsman on the effectiveness of its dispute resolution process in providing redress for customers.
Answer
Answered by Martin McCluskey, 14 Oct 2025
On 19 June the Government announced that we will consult on strengthening the Energy Ombudsman to ensure that suppliers comply with its final decisions or pay compensation to their customers. We also announced that we would consult on proposals to make re...