Consumers: Repayments
Commons · Question 77489 · Tabled 16 Sep 2025 · Department for Business and Trade · Official record
Answered 14 Oct 2025
Question
Asked by Mark Pritchard
To ask the Secretary of State for Business and Trade, if he will take steps to prevent businesses claiming to be based in the UK requiring customers to return purchases to China to secure refunds.
Answer
Answered by Kate Dearden, 14 Oct 2025
Consumer law prohibits commercial practices involving misleading actions or omissions that might lead the average consumer to make a different decision. This includes misleading consumers about where a trader is based or where items must be returned to. T...