Department for Work and Pensions: Telephone Services
Commons · Question 77277 · Tabled 15 Sep 2025 · Department for Work and Pensions · Official record
Answered 13 Oct 2025
Question
Asked by Martin Wrigley
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 12 September 2025 to Question 73088 on Department for Work and Pensions: Telephone Services, what assessment she made of the potential impact of the DWP MP Hotline not answerin
Answer
Answered by Andrew Western, 13 Oct 2025
We are aware of previous technical issues on our UC regional MP hotlines. Since the introduction of a single UC national MP hotline this issue has now been resolved.We have also seen a significant increase in correspondence coming into the Department over...