Estate Agents: Complaints
Commons · Question 76613 · Tabled 11 Sep 2025 · Ministry of Housing, Communities and Local Government · Official record
Answered 16 Oct 2025
Question
Asked by Rosena Allin-Khan
To ask the Secretary of State for Housing, Communities and Local Government, what assessment he has made of the adequacy of the level of independence of the Property Redress Service.
Answer
Answered by Matthew Pennycook, 16 Oct 2025
My Department monitors the performance of Property Redress through monthly data returns and regular governance meetings. We take all complaints about their services seriously. Where they arise, we challenge the schemes if we receive suggestions that they ...