Written questions

Business: Digital Technology

Commons · Question 76117 · Tabled 9 Sep 2025 · Department for Science, Innovation and Technology · Official record

Answered 25 Sep 2025

Question

Asked by Martin Wrigley

To ask the Secretary of State for Science, Innovation and Technology, what discussions she has had with business representatives on ensuring that elderly people are not prevented from using businesses that choose to move to digital-only services.

Answer

Answered by Ian Murray, 25 Sep 2025

The government does not generally intervene in how businesses choose to conduct their activities or offer their products and services. However, the Government expects all businesses to treat all consumers fairly.Having said that, everyone has a role to pl...