Written questions

Financial Services: Compensation

Commons · Question 75777 · Tabled 8 Sep 2025 · Treasury · Official record

Answered 15 Sep 2025

Question

Asked by Manuela Perteghella

To ask the Chancellor of the Exchequer, if she will take steps to ensure consumers have access to redress where firms fail to comply with decisions of the Financial Ombudsman Service by (a) creating a compensation fund and (b) strengthening enforcement po

Answer

Answered by Lucy Rigby, 15 Sep 2025

Businesses that are regulated by the Financial Conduct Authority (FCA) are required by its rules to co-operate with the Financial Ombudsman Service (FOS), including by complying with any determination that it may make, if that determination is accepted by...