Written questions

Financial Ombudsman Service

Commons · Question 73534 · Tabled 29 Aug 2025 · Treasury · Official record

Answered 4 Sep 2025

Question

Asked by Ben Maguire

To ask the Chancellor of the Exchequer, whether her Department plans to maintain the Financial Ombudsman Service’s remit when considering complaints.

Answer

Answered by Emma Reynolds, 4 Sep 2025

The Financial Ombudsman Service (FOS) plays an important role in providing consumers with a cost-free and quick route to resolve disputes with financial services firms. My recent review of the FOS concluded that the framework in which it operates has resu...