Written questions

NHS: Software

Commons · Question 73025 · Tabled 29 Aug 2025 · Department of Health and Social Care · Official record

Answered 5 Sep 2025

Question

Asked by Allison Gardner

To ask the Secretary of State for Health and Social Care, what assessment he has made of the adequacy of the inclusivity of the NHS app for disabled users.

Answer

Answered by Stephen Kinnock, 5 Sep 2025

We are working to improve access to digital services, outcomes, and experiences for all. Patients unable to use digital channels can continue to access services via telephone and through traditional face-to-face services.We conduct user research on an ong...