Written questions

Universal Credit: Disability

Commons · Question 72222 · Tabled 29 Aug 2025 · Department for Work and Pensions · Official record

Answered 10 Sep 2025

Question

Asked by Lisa Smart

To ask the Secretary of State for Work and Pensions, whether her Department has issued guidance to Jobcentres on making reasonable adjustments in line with the Equality Act 2010 for claimants with complex disabilities which may prevent them from attending

Answer

Answered by Dame Diana Johnson, 10 Sep 2025

Where customers need assistance to access our services and information, we will make reasonable adjustments to meet their individual needs, in line with our obligations under the Equality Act 2010. Guidance on reasonable adjustments is available for all s...