Emergency Calls: Standards
Commons · Question 71304 · Tabled 29 Aug 2025 · Home Office · Official record
Answered 8 Sep 2025
Question
Asked by Matt Vickers
To ask the Secretary of State for the Home Department, what steps she is taking to improve emergency call handling times by forces.
Answer
Answered by Sarah Jones, 8 Sep 2025
The process handling of emergency and non-emergency calls to the Police is determined by operationally independent local forces, however The Home Office and Policing have undertaken work in support of national consistency and to reduce wait times for the ...