Written questions

Delivery Services: Rural Areas

Commons · Question 68655 · Tabled 16 Jul 2025 · Department for Business and Trade · Official record

Answered 24 Jul 2025

Question

Asked by Edward Morello

To ask the Secretary of State for Business and Trade, if he will have discussions with Ofcom on measures to hold parcel delivery companies to account for (a) delayed and (b) failed deliveries in rural areas.

Answer

Answered by Justin Madders, 24 Jul 2025

Ofcom is the independent regulator for the postal sector with the responsibility and powers to regulate postal services.Ofcom engages regularly with parcel operators to understand their approach to implementation of Ofcom’s consumer protection measures. T...