General Practitioners: Software
Commons · Question 68491 · Tabled 16 Jul 2025 · Department of Health and Social Care · Official record
Answered 23 Jul 2025
Question
Asked by Daisy Cooper
To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the adequacy of the availability for patients to message their GP practice using the NHS app for medical and appointment enquiries over lunchtime periods.
Answer
Answered by Stephen Kinnock, 23 Jul 2025
We want patients to be able to contact their general practice (GP) by phone, online, or by walking in, and for people to have an equitable experience across these access routes. This is a key intervention in the Government’s ambition to end the 8:00am scr...