Social Security Benefits
Commons · Question 68285 · Tabled 15 Jul 2025 · Department for Work and Pensions · Official record
Answered 21 Jul 2025
Question
Asked by Vikki Slade
To ask the Secretary of State for Work and Pensions, what assessment she has made of the potential impact of her Department's policy that claimants’ (a) appointees and (b) Lasting Power of Attorney appointees cannot submit online claims on those claimants
Answer
Answered by Sir Stephen Timms, 21 Jul 2025
In law both appointees and attorneys can make online claims. They act for the claimant and can perform any function ordinarily required of the claimant. The department is continuing to modernise its services to provide customers and appointees/attorneys w...