Energy: Prices
Commons · Question 65282 · Tabled 7 Jul 2025 · Department for Energy Security and Net Zero · Official record
Answered 10 Jul 2025
Question
Asked by Wendy Morton
To ask the Secretary of State for Energy Security and Net Zero, what steps he is taking to support households to get value for money from their energy supplier.
Answer
Answered by Miatta Fahnbulleh, 10 Jul 2025
The government has been working with Ofgem to drive a step-change in customer service through the regulator's Consumer Confidence programme. This includes reviewing the rules around billing accuracy and complaint handling so that suppliers get it right fi...