Written questions

NHS: Software

Lords · Question HL9103 · Tabled 4 Jul 2025 · Department of Health and Social Care · Official record

Answered 9 Jul 2025

Question

Asked by Lord Blunkett

To ask His Majesty's Government what plans they have to provide continuing and updated services to match the development and use of the NHS app for those unable or unwilling to use a smart phone, to ensure that such patients have equivalent access to serv

Answer

Answered by Baroness Merron, 9 Jul 2025

We are working to improve access to digital services, outcomes, and experiences for the widest range of people, based on their preferences. Digital health tools should be part of a wider offering that includes face-to-face support with appropriate help fo...