Written questions

Gambling: Dispute Resolution

Commons · Question 62178 · Tabled 24 Jun 2025 · Department for Culture, Media and Sport · Official record

Answered 2 Jul 2025

Question

Asked by Sammy Wilson

To ask the Secretary of State for Culture, Media and Sport, whether the outcomes of disputes resolved via Alternative Dispute Resolution bodies in relation to gambling operators are reported to the Gambling Commission.

Answer

Answered by Stephanie Peacock, 2 Jul 2025

The Gambling Commission must approve all Alternative Dispute Resolution (ADR) providers and has set specific additional standards for ADR in its standards and guidance. The Commission expects ADR providers to submit quarterly activity returns to the Gambl...