Written questions

Insurance: Standards

Commons · Question 61023 · Tabled 18 Jun 2025 · Treasury · Official record

Answered 24 Jun 2025

Question

Asked by Helen Morgan

To ask the Chancellor of the Exchequer, what steps she is taking to ensure insurers (a) settle claims and (b) proceed litigation as (i) quickly and (ii) cheaply as possible.

Answer

Answered by Emma Reynolds, 24 Jun 2025

The Financial Conduct Authority (FCA) is the independent body responsible for regulating and supervising the financial services industry, and sets the conduct standards required of insurance firms. Under FCA rules, insurers must handle claims fairly and p...