Royal Mail: Standards
Commons · Question 60162 · Tabled 16 Jun 2025 · Department for Business and Trade · Official record
Answered 24 Jun 2025
Question
Asked by Munira Wilson
To ask the Secretary of State for Business and Trade, what discussions he has had with Royal Mail on improving (a) service and (b) delivery.
Answer
Answered by Justin Madders, 24 Jun 2025
Ministers and officials have discussions with Royal Mail on a regular basis in its capacity as the universal service provider. It is for Ofcom, as the independent regulator of postal services, to set and monitor Royal Mail’s service standards and decide h...