Revenue and Customs: Mediation
Commons · Question 54256 · Tabled 22 May 2025 · Treasury · Official record
Answered 3 Jun 2025
Question
Asked by Sir Julian Smith
To ask the Chancellor of the Exchequer, what discussions she has had with HMRC on the effectiveness of using mediation in tax disputes.
Answer
Answered by James Murray, 3 Jun 2025
HMRC’s Alternative Dispute Resolution (ADR) service can help in cases where there is a dispute. An HMRC mediator will work with the customer, their agent and the HMRC caseworker to explore points that might have been misunderstood and try and reach agreem...