Department for Work and Pensions: Translation Services
Commons · Question 51633 · Tabled 12 May 2025 · Department for Work and Pensions · Official record
Answered 16 May 2025
Question
Asked by Rupert Lowe
To ask the Secretary of State for Work and Pensions, if they will make it their policy to not provide (a) translation and (b) interpretation for speakers of non-UK languages for services provided by their Department.
Answer
Answered by Andrew Western, 16 May 2025
DWP has a statutory duty to provide language services to its customers in line with the Equality Act. The aim of the service is to provide spoken and written translation services for staff and customers who are deaf, hard of hearing or do not speak Englis...