Railways: Standards
Lords · Question HL7300 · Tabled 7 May 2025 · Department for Transport · Official record
Answered 13 May 2025
Question
Asked by Lord Wigley
To ask His Majesty's Government what figures relating to (1) train service cancellations, and (2) the punctuality of arrival at final destinations, they require the major UK train service operators to provide; and how are these figures used to evaluate th
Answer
Answered by Lord Hendy of Richmond Hill, 13 May 2025
Most operators currently have a National Rail Contract, which sets quantifiable performance targets for operators to earn a performance-based fee. There are six measures including train service cancellations and the punctuality at each station call. A pro...