Revenue and Customs: Internet
Commons · Question 48401 · Tabled 28 Apr 2025 · Treasury · Official record
Answered 7 May 2025
Question
Asked by Jim Shannon
To ask the Chancellor of the Exchequer, what recent assessment her Department has made of the adequacy of the accessibility of online HMRC services.
Answer
Answered by James Murray, 7 May 2025
Accessibility is a priority for HMRC, and its digital services are continuously assessed against the obligations of the Public Sector Bodies Accessibility Regulations (PSBAR) (2018), which came into force in September 2020. Technical accessibility testing...