General Practitioners: Internet
Commons · Question 46295 · Tabled 17 Apr 2025 · Department of Health and Social Care · Official record
Answered 24 Apr 2025
Question
Asked by Claire Young
To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the potential impact of online appointment booking systems on the ability of people without regular access to the internet to book GP appointments.
Answer
Answered by Stephen Kinnock, 24 Apr 2025
We understand that not all patients can or want to use online services. To ensure that such patients are not excluded, the GP Contract is clear that patients should always have the option of telephoning or visiting their practice in person, and all online...