Avanti West Coast: Ticket Offices
Commons · Question 44579 · Tabled 7 Apr 2025 · Department for Transport · Official record
Answered 22 Apr 2025
Question
Asked by Navendu Mishra
To ask the Secretary of State for Transport, whether her Department will make an assessment of the impact of (a) unfilled station staff vacancies and (b) use of fixed-term contracts at Avanti West Coast-managed railway stations on (i) trends in the length
Answer
Answered by Simon Lightwood, 22 Apr 2025
The Department expects all train operating companies to use reasonable endeavours to meet their obligations for regulated staffed ticket office opening hours under Schedule 17 of the Ticketing and Settlement Agreement. As such, we regularly review ticket ...